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Offers Information

Home » McDonald’s App » Offers Information
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By mcd-admin
In
Posted February 23, 2021

I activated the offer but did not have enough time to redeem it. Can I re-activate it?

We are sorry, in this case the offer is lost, you have a certain period of time when you click on redeem offer. Some of our offers are repeated; please refer to the terms and conditions.

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By mcd-admin
In
Posted February 23, 2021

When I activate an offer the golden coin and the timer are not displayed and the page describing the offer gets closed.

If you have activated the offer on your phone but with another account, this is normal behaviour as it is not possible to activate the same offer twice on the same phone but with different [...]

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By mcd-admin
In
Posted February 23, 2021

Why am I not allowed to use 2 offers in the same transaction?

At this stage, you are only able to use 1 offer per basket.

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By mcd-admin
In
Posted February 23, 2021

I have forgotten my password and my identification email. What can I do?

You can reset your password by entering your email address in the ‘My Account’ menu in the app. Contact us by using the form below in case you have forgotten your email address or don’t receive [...]

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By mcd-admin
In
Posted February 23, 2021

Why does McDonald’s want to know my phone number?

The phone number enables us to identify you as a unique guest and helps us avoid the creation of multiple accounts. McDonald’s will never use it for commercial purposes.

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By mcd-admin
In
Posted February 23, 2021

My password is displayed as 4 dots ‘’ but my password contains more characters. Has the correct password been registered?

Yes! The 4 dots are just to show that your password has been registered, however long it is. You will be able to reset your password in the ‘My Account’ menu should you forget it one day.

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By mcd-admin
In
Posted February 23, 2021

I want to delete my account

Not a problem, simply contact us at customer@del.in.mcd.com and we will reply as soon as possible.

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Disclaimer: Connaught Plaza Restaurants Private Limited (CPRL) owns and operates McDonald’s restaurants in Northern & Eastern Part of India being the sole development licensee under Master Franchisee Relationship with McDonald’s USA. CPRL does not provide/offer any franchisee on behalf of McDonald’s and/or similar arrangement with third party. We earnestly request public at large to beware of such rackets and not to fall prey to any such fraudulent scheme/s and report to the appropriate authorities.

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